Possible Quiz material for ENSC 105W
Effective Use of Email
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Email is NOT texting
- texting is informal, email is semi formal
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You must edit the emails you send
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Phrase your writing as requests rather then demands
- “could you please help me solve this problem?” is better than “FIX THIS FOR ME”
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If writing to the Undergraduate Assistant or Adviseor
- Include your student number in the email body
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Only use your sfu mail
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Ensure you use an appropriate salutation
- say hello and their name/proffessor
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Ensure you spelled the reipients name correctly
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Identity
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Always include a subject line
- And inclued a meaningful phrase into it
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At the end of messages
- Include alternate ways to be contacted
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Aviod typing messages entirely in uppercase
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- using paragraphs and bulleted lists to keep your ideas seprate
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Length and attachments
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dont make emails too long
- if it has to be long use headings to break up the text
- or ask for a meeting
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ideally, paragraphs in email are 2-3 sentences in length
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When a email is a few short paragraphs
- it should be sent as a doc to them
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avoid questions at the end of emails
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Think about who your CCIng
- Do they really need that information?
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Email security
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Always double check your emailing the right person
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Do not send cofidential material
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Emails are easily shared
The etiquette of CC’ing
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To:
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CC: carbon copy
- added to the email chain, and all participants can see that.
- use when you want to involve some one into the conversation but arent directing your question towards them
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BCC: Blind Carbon Copy
- Added to the email chain, but the rest of the participants cannot see their email
- avoid when possible as it creates lack of transparency and the person BCC,d may not realize they have been BCC’d