Possible Quiz Material for ENSC 100W

History of human management

  • history

    • Are people machines, simple parts of production?

      • Adam ferguson 1767
        • “Reflection and fancy are subject to err, but a habit of moving the hand, or the foot, is independent of either. manufactures, accordingly, prosper most where the mind is least consulted, and where the work shop may, with out any great effort of imagination, be considered as an engine, the parts of which are men”
      • at first it was thought to remove the mind from the person would be the most efficient
      • then was to remove the body
        • Taylor thought to add the scientific process to the movement of workers
          • Taylor’s four principles
              1. know how can be replaced by scientific knowledge
              1. the worker can be educated and rewarded for using this knowledge
              1. a spirit of cooperation must be instilled between workers and management
              1. management must share a role in organizing the work
        • then henry ford brought back the inhumane work by controlling the pace of production
          • Then karl marx realised how bad this was and protested it
          • ford’s idea of production caused the workers to get paid less
            • this made all domestic products to drop in quality because of people being less educated
          • we are slowly going back to taylor’s principles
              1. “create constancy of purpose towards improvement”
              1. “institute leadership”
              1. “drive out fear”
              1. ” break down barriers between departments”
  • 4 stages to project planning

    • DPMC

      • Define - Plan - Manage - Close
        • 1. define
          • identify the project scope, requirements, and deliverables
        • 2. plan
          • list tasks that need to be complete
          • Grantt/pertt charts? bottle necks and parallel tasks
        • 3. manage
          • Everyone selects a task
          • Record tasks completed incomplete
        • 4. Close

Tuckman’s model of team development

  • Forming

    • socializing,
    • displaying eagerness,
    • focusing on group identity
    • purpose
  • Storming

    • lack of participation,
    • conflict,
    • competition
  • Norming

    • reconciliation,
    • relief,
    • supportive
  • Performing

    • independence,
    • healthy system,
    • stable,
    • production
  • Adjourning

    • sadness
    • recognition of efforts